By Shiba, ShoÌ"ji; Walden, David
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Extra info for Four practical revolutions in management: systems for creating unique organizational capability
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In junior high school, students don't have a vote on whether to include essay writing and spelling in the English curriculum, although some students do question the teacher about the usefulness of these activities. No one can guarantee that all the skills we learn will be essential to us in the future, and indeed, some things we Jearn may never be used. But much of what we learn in the English curriculum turns out to be valuable and applicable later. The same is true of organizational improvement practices.
Commitment to Mutual Learning The traditional classroom learning environment, in which an instructor talks and students listen and then do homework, differs greatly from most learning environments on the job. In classrooms, students learn primarily from the instructor and from the teaching materials provided. Even much corporate training takes place in this manner. But the most common learning situation in work settings, and the one that the practices taught in this book support, is learning in groups in which no one is much more knowledgeable than the others.
Now watches can be had for under $10 that are more accurate than the finest mechanical watches of the pre-electronic era, but competition is brutal. Fashion and individuality were introduced into the low-end watch market Swatch, a Swiss company. Meeting these latent requirements allowed the company to charge more and make a higher profit than for commodity watches. e Companies Must Be Aware of All Four Fitnesses Above we described the evolution of the concept of quality, in response to societal pressure, through the four fitnesses.
