Get Competing through ICT Capability: Innovation in Image PDF

By Mitsuru Kodama (auth.)

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It was through this experience that Prof. Nakamura was able to achieve the thin-film gallium nitride element of a suitable quality and create the blue light-emitting diode. During the same period, however, researchers in the R&D department of a large corporation were also attempting to develop a blue lightemitting diode. These experimenters did not design and assemble their own apparatus, but had it custom-made by a semiconductor equipment specialist instead. In contrast to Prof. Nakamura, who fine-tuned his equipment himself (adjusting experimental parameters such as base temperature, gas flow rates, spray angles and chamber configurations needed to produce the thin-film), these lax, big-business researchers’ approach to fine-tuning was decidedly different (they entrusted this to the equipment maker, probably so they wouldn’t get their hands dirty).

G. Polanyi, 1966; Nonaka and Takeuchi, 1995). Characteristically, tacit knowledge is personal, subjective and often difficult to communicate or convey, and includes beliefs, mental images, intuition, skills and knowhow. Putting it another way, such things as know-how and skills are the invisible accumulated resources and technical and business capabilities in a company that cannot be easily clarified or formulated. In contrast to tacit knowledge, explicit knowledge includes the formal information found in manuals and documents so forth, the products and services that companies provide to their customers, the manuals and databases that a company has built up over time, or patents and theses available in the public sphere.

Also, the hardware-based product lineup of the ISDN era diversified into software-based products that became available through the more modern IP technologies and faster, more functional semiconductors. 42 Competing through ICT Capability In particular, the free-to-use client videophone software Skype (eBay, later acquired by Microsoft) uses a format not compliant with the International ITU-T standards, and nevertheless has enjoyed rapid popularization in the C2C sphere. Also “software as a service” (SaaS model) multipoint connection services in which all processing is carried out by software such as WebEx (acquired by Cisco Systems) and other web conferencing systems are becoming prevalent.

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