New PDF release: The Executive's Guide to Information Technology, 2nd Edition

By John Baschab, Jon Piot

Compliment for the The Executive's consultant to details Technology"This booklet is necessary examining. It bargains functional, real-world perception and pragmatic no-nonsense techniques for those that have a stake in company IT. "--Lynda Applegate, Henry R. Byers Professor of industrial management, Harvard company School"Information platforms and tactics are vitally important elements of our due diligence review of a company--yet the jargon is usually more challenging to appreciate than many overseas languages. Baschab and Piot successfully translate IT into phrases and ideas that businesspeople can simply comprehend and act upon. This ebook is a worthy reference consultant for company executives and personal fairness teams of all types."--Neal Aronson, handling associate, Roark Capital Group"Business good fortune more and more will depend on potent use of IT. potent use of IT is determined by the type of in-depth, sensible perception during this booklet. Baschab and Piot supply a practical method of info structures funding that are supposed to be required studying for senior executives and CIOs alike."--Erik Brynjolfsson, Schussel Professor of administration, Director of the guts for electronic company, MIT"This publication may still supply invaluable counsel for administration and expertise specialists. The Executive's consultant to details expertise offers field-proven perception on all vital facets of IT making plans and execution, from governance to functions to operations and infrastructure."--Gary J. Fernandes, former vice president, EDS, member of the Board of administrators, laptop Associates"Baschab and Piot do an exceptional activity of laying out the basic matters and demanding situations that each IT association faces. in general, the problems aren't technical in nature, yet are a mirrored image of the way the IT and enterprise groups interact to outline, execute, and enforce new enterprise instruments. the brink factor is management. frequently it truly is tricky for enterprise leaders to believe that they have got the talents and viewpoint to supply that management on technical initiatives. The Executive's consultant to info expertise presents non-technical company leaders a fantastic framework for attractive with their IT peers."--Tom Nealon, leader info Officer, J.C. Penney

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Sample text

Ongoing large budget variances (positive or negative) in IT department; high budget variances in top-level categories of IT budget (staff, services, capital expenditures). Chapter 3 outlines the key drivers of IT spending and provides a starter set of benchmarks by which companies may measure themselves. • Technology infrastructure does not have capacity or capability to support business initiatives. Project Effectiveness One of the best measures of the overall competence of an IT department is its ability to successfully manage projects.

Many companies suffer from an enormous disconnect between the IT department and the business. This often results in a negative image of IT departments and staff as covered in the previous chapter. qxd 1/18/07 26 5:08 PM Page 26 The Effective IT Organization • Business unit leaders (and functional heads) are dissatisfied with the performance of IT and the support for their initiatives and day-to-day requirements. • Business managers lack confidence when IT commits to a deadline. ” • Business managers don’t believe that IT has the same goals as they do, most easily evidenced in the perception that IT “doesn’t care about helping” the business succeed.

1993 Allstate Insurance Co. Office automation system abandoned after deployment, costing $130 million. 25 million; second attempt abandoned after deployment, costing $15 million. 1993 Greyhound Lines Inc. Bus reservation system crashes repeatedly upon introduction, contributing to revenue loss of $61 million. 1992 Budget Rent-A-Car, Hilton Hotels, Marriott International, and AMR [American Airlines] Travel reservation system canceled after $165 million is spent. qxd 1/18/07 5:08 PM Page 17 17 The IT Dilemma in CIO magazine, “As far as most people at your company are concerned, [the] IT staff operates .

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