By Lawrence F. Lamb, Kathy Brittain McKee
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Extra resources for Applied Public Relations: Cases in Stakeholder Management (Lea's Communication Series)
Other Employees Worry About Safety However, USPS employees' concerns were not confined to the Washington, DC, area. According to the October 27, 2001, Palm Beach (FL) Post, the American Postal Workers Union's Miami chapter went to court in late October to attempt to force the USPS to provide immediate medical testing for workers requesting it and to install safety equipment to detect and kill anthrax germs. , to 911 operators before he died of anthrax in October. In January 2002, the Metro New York Area Postal Union went to court to sue to have the city mail-sorting facility tested thoroughly and decontaminated because some anthrax spores had lingered after the initial cleanup operations.
According to the Saturn Web site, the plans have been carried out. Saturn's teams or work units now are composed of 9 to 15 employees who elect their own work leaders, called work unit counselors. The units then are accountable for their production, budgets, and other issues related to quality. The joint committees are known as modules and are composed of teams that do similar work, and all the modules within a plan make up the business unit. The two leaders of the modules, one labor and one management, represent the module at the plant-level unit.
Controlling the clock meant countering rumors with timely updates throughout the news cycles. Illustrating the unfamiliar meant teaching stakeholders about how the mail system works and how anthrax might be passed through the mail. On March 21, 2003, PR Week reported that a November 2001 poll of postal employees revealed that 71 % said they agreed with the statement, "I am proud to work for the Postal Service," a result up 3% from the same survey conducted in 2000. Other Employees Worry About Safety However, USPS employees' concerns were not confined to the Washington, DC, area.